Cancellation
Policy
We understand that life happens, and flexibility is important—especially for families. To ensure fairness and consistency for all students, the following policy applies to all lessons:
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24-hour notice is required to cancel or reschedule a lesson.
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Lessons canceled with less than 24 hours’ notice will be charged in full.
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No-shows will be charged the full lesson rate.
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Lessons missed due to illness may be rescheduled at the instructor’s discretion, provided notice is given as soon as possible.
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Package lessons are non-refundable, but may be rescheduled with proper notice.
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In the rare event the instructor must cancel, the lesson will be rescheduled or credited at no cost to the family.
Our goal is to provide a consistent learning experience while respecting everyone’s time. Thank you for your understanding and support.